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  • September 17, 2015 at 11:33 pm in reply to: Confirmation and Welcome email are not send #17751
    scleaver
    Participant

    I got around the issue by changing from double opt-in. After that, I changed my test user to confirmed and clicked send Welcome email, and received it okay first time.

    September 17, 2015 at 9:08 am in reply to: Confirmation and Welcome email are not send #17734
    scleaver
    Participant

    I think I am having the same issue. I am also with Godaddy and newly subscribed email addresses, with double opt-in enabled, are not receiving Confirmation and Welcome emails. I have confirmed this with an extra gmail address I have. I believe this was originally working (back around June), but has since stopped.

    * I have enabled SMTP following the instructions for Godaddy
    * I can send the test newsletters to the same email address, they are received in the Inbox

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