Wrong sender name Home › Forums › Newsletter Plugin Support › Wrong sender name This topic has 6 replies, 2 voices, and was last updated 7 years, 8 months ago by Sergio Gandrus. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts October 7, 2015 at 3:22 pm #18206 Sergio GandrusParticipant in the configuration panel i set the sender name in this way but when i received the test email i got this why? October 8, 2015 at 2:43 pm #18219 StefanoKeymaster It’s your mail server probably removing the name. Try without Città, so check if the accented character is creating the problem. Are your blog on a Windows web hosting? October 8, 2015 at 2:52 pm #18220 Sergio GandrusParticipant Hi Stefano, i’m on linux server and i’m using Amazon SES to deliver emails. I tried to cut off Città but with no luck… i always got emails from info October 8, 2015 at 4:09 pm #18224 StefanoKeymaster Amazon SES as SMTP or with our integration extension (just to know if it is an extension bug). Maybe is an Amazon SES config. October 8, 2015 at 4:23 pm #18225 Sergio GandrusParticipant With your extension. I just take a look into Amazon control panel but i didn’t find anything Maybe it’s a bug October 8, 2015 at 4:48 pm #18231 StefanoKeymaster I ask Roberto. since you’re a customer to have support you should use the ticketing system, it’s quicker to have an answer. October 8, 2015 at 4:57 pm #18234 Sergio GandrusParticipant Ok. I’ll open a ticket Author Posts Check out our premium plans with priority support. Viewing 7 posts - 1 through 7 (of 7 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In