Home Forums Newsletter Plugin Support WordPress sends random subscription confirmation message

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #10478
    julie
    Participant

    Hello,

    I have just completed the plugin configuration : thank you, it is a good one !

    I was trying to subscribe so as to check the welcome messages I’d receive. They were fine, except there is ont I did not configure myself.
    It is sent out from a wordpress@[websitename].fr and is entitled in English “Newsletter subscription”, providing me with my subscriber details (name, email address, gender, token, status). I have not been able to find where and how to disable this email, or at least how to modify the features and translate it in French.

    Thank you if you can help me with that.

    Julie

    #10479
    Stefano
    Keymaster

    That is an administration notification. Disable it on subscription steps panel.

    #10480
    julie
    Participant

    Thanks but I don’t see where I can do that – the welcome email is fine and seems to be the only one I could disable from newsletter / subscription steps / welcome

    #10484
    Stefano
    Keymaster

    On subscription steps panels there is a configuration for the administrative notifications (if I understood the problem).

    #10487
    julie
    Participant

    I can’t seem to find it though ?

    As you may see here, it does not appear : http://www.coeurcorpstete.fr/wp-content/uploads/2014/02/newsletter.tif

    Thnaks

    #10488
    Stefano
    Keymaster

    Hi, but are you talking about the email sent from wordpress@domain.com to your administration account of wordpress?
    you’re in the right panel, but on the wrong tab. See the first tab if the administrative notifications are active.

    #10489
    julie
    Participant

    yes, it’s about that wordpress@domain.com mail to the person subscribing

    and on the other tabs, nothing’s about that 🙁
    http://www.coeurcorpstete.fr/wp-content/uploads/2014/02/newsletter2.tiff

    #10490
    Stefano
    Keymaster

    Can you copy me here an email example? The administrative email is sen to the administrative email of wordpress, the subscribing person receives the confirmation or the welcome email.

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.