Home Forums Newsletter Plugin Support Welcome message without confirm

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  • #9848
    carceron
    Participant

    Hello,

    I’ve installed Newsletter plugin and when the Users register they are getting 2 emails:

    1. confirmation email
    2. welcome email

    I think that the welcome email has to arrive when the user clicks on link that is in Confirmation Email, but both messages are arriving at same time and the Status of suscriber is CONFIRMED without he/she clicks on the link.

    What could be the problem on my setup?

    Thank you.

    #9849
    carceron
    Participant

    I note that when I resend the confirmation email (using the Administration Panel ) the STATUS change to CONFIRMED automatically 🙁

    #9850
    Stefano
    Keymaster

    It can be a problem of the email client (or antivirus) exploring the urls inside the email. I’m working on a protection to avoid that.

    #9852
    carceron
    Participant

    But what can I do to avoid that the status of the suscriber will be not changed to CONFIRMED automatically?

    #9853
    Stefano
    Keymaster

    You can do nothing. If the PC where the email is received has something of automatic that simulate a click on the confirmation link, you can do nothing. Ask a friend to try the subscription and NOT confirm to see if he changes the status.

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