Home Forums Newsletter Plugin Support welcome email and test email not sent to gmail

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  • #22646
    Anonymous
    Inactive

    Dear team,

    I was testing the subscription process for the newsletter plugin and noticed that welcome emails and tests emails are not sent to gmail. The results of the test run are:
    Email sent with WordPress: SUCCESS
    Email sent with Newsletter: SUCCESS
    however, no email was received in the gmail account.

    Havw checked testing it with yahoo and everything goes well.

    This is my website: http://www.testsite.melc-codobelc.ro
    wordpress version: 4.4.2
    newsletter version: 4.2.2

    Thank you for your support!

    Regards

    #22647
    Stefano
    Keymaster

    Actually there is no much we can do. Probably Gmail is refusing email from your blog for unknown reasons. You can try to set a return path in main configuration to check if there is a delivery error response from google. You can even ask the provider to check the mail server log to see if Google is refusing connections from that server.

    Stefano.

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