Home Forums Newsletter Plugin Support Welcome e-mail is being sent twice. Why?

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  • #7438
    rita
    Member

    Hello!

    My welcome e-mail is being sent twice, I don’t understand why. All the others (confirmation, etc) are sent only once, and work fine.   After you have received the first welcome e-mail, another exact copy arrives between 10 to 15 minutes later.

    How can I fix it?

    Thanks, Rita

    #7440
    Stefano
    Keymaster

    It can be due to antivirus following the confirmation link one or more time. I’m working on a different method just to try to block that bot without creating problem to subscribers which should be able to click twice or more on a confirmation link if something goes wrong.

    Stefano.

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