Home Forums Newsletter Plugin Support Was working great but recently I have a lot of subscribers that are "NOT CONFIRM

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #14768
    inventorArtist
    Participant

    All of the sudden I have a bunch of “NOT CONFIRMED”. I emailed them and they seem to be real people but they say they never received the confirmation email. They also say they looked in spam.

    What to do?

    #14769
    Stefano
    Keymaster

    Hi,

    you provider may be blocking your confirmation emails. To check that, try yourself a subscription with a new address and check if the confirmation email is delievered. If not, try to change the text of the confirmation email removing, for example, the subscription word. Keep a copy of the original text. If it starts to work, open a ticket to your provider asking why that original text is blocked.

    Let me know, Stefano.

    #14789
    inventorArtist
    Participant

    That’s a really good idea. I’ll change the wording of the confirmation email and see if it gets through…

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.