Was working great but recently I have a lot of subscribers that are "NOT CONFIRM

[inventorArtist]

All of the sudden I have a bunch of “NOT CONFIRMED”. I emailed them and they seem to be real people but they say they never received the confirmation email. They also say they looked in spam.

What to do?

[Stefano]

Hi,

you provider may be blocking your confirmation emails. To check that, try yourself a subscription with a new address and check if the confirmation email is delievered. If not, try to change the text of the confirmation email removing, for example, the subscription word. Keep a copy of the original text. If it starts to work, open a ticket to your provider asking why that original text is blocked.

Let me know, Stefano.

[inventorArtist]

That’s a really good idea. I’ll change the wording of the confirmation email and see if it gets through…

[Author]

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