Home Forums Newsletter Plugin Support Version 3.7.6 does not send Feed by Mail!

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  • #15900
    newsfish
    Participant

    Hi Stefano,

    with version 3.7.6 the Feed by Mail does not work. If I want to start it via “Send now!” I get

    “Database error.”

    Please fix it asap, because I use it with 4 WordPress-installations!
    Thanks.

    #15902
    newsfish
    Participant

    Logfile only tells me this:

    24-04-2015 16:53:34 – FATAL – 18,9 MB –
    24-04-2015 16:59:21 – FATAL – 18,9 MB –
    24-04-2015 18:56:27 – FATAL – 18,9 MB –
    24-04-2015 19:04:50 – FATAL – 18,9 MB –
    24-04-2015 19:11:10 – FATAL – 18,9 MB –
    24-04-2015 19:11:31 – FATAL – 18,9 MB –

    #15903
    newsfish
    Participant

    I tried several older versions, inclusive 3.6.7, but I always get “Database error.” after hitting “Send now!”.

    What’s wrong? The last newsletter with 3.6.7 worked fine, but this week I updatet to 3.7.6 and now it’s damaged. How can I fix this?

    Thanks.

    #15905
    newsfish
    Participant

    Stop, Stefano, it is not a bug in the plugin!

    I found the error: It was a mistaken “-” which was not a real “-“, but some strange symbol in the html-footer of my feed by mail-theme. Don’t know how this could be, because I did not change this symbol since last year. The really strange thing was that the “Test” emails always worked fine, except the real delivery.

    Sorry!

    #15906
    Stefano
    Keymaster

    There are character which cannot be encoded with 3 bytes utf-8 but require 4 bytes utf-8. Not all mysql versions support them (creating big problems with he new smartphone emoji). It could have been your case.

    Anyway, just a note: Feed by Mail is a completely separated plugin than Newsletter and I designed it in this way to keep it independent exactly to avoid as much as possible interference between versions :-).

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