Home Forums Newsletter Plugin Support Forum Updating to version 3 in plugin manager access error

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  • #5890
    Mainroller
    Member

    Hi, i was just updating newsletter-pro through plugin manager in wordpress. When i now enter the Install Settings and click on “save and continue to the Newsletter PRO Dashboard” i receive the message that i dont have the rights to access this site on

    /wp-admin/admin.php?page=newsletters-dashboard&updated=true&dmsg=The+Plugin+is+installed!

    Known issue? How can I get access to the Dashboard?

    #5891
    Stefano
    Keymaster

    I’m sorry to say that a developer registered the name “newsletter-pro” and released a plugin with the same name of mine (on WordPress Directory).

    My Newsletter Pro, being commercial, is not on WordPress repository and I cannot do anything to avoid other developers to register that name. So, updating, you installed the version of that user.

    Download my version from this site and reinstall. Refer to:

    https://www.thenewsletterplugin.com/newsletter-pro-on-wordpress-plugin-directory-it-is-not-mine

    I already mailed to all Newsletter Pro users.

    Stefano.

     

    #5892
    Petro23
    Participant

    So far I have not gotten Newsletter.

    #5893
    Mainroller
    Member

    me neither. last news is from 27.08. infroming about the update to 2.5.3

    is there a pro version of 3 as well?

    #5895
    Stefano
    Keymaster

    Hi,

    refer to this post (https://www.thenewsletterplugin.com/newsletter-pro-on-wordpress-plugin-directory-it-is-not-mine) but you should have received an email with detailed explanation for Newsletter Pro customers. It was a problem actually out of my control, even if I’m trying to get the control back.

    Stefano.

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