Unsubscription Link seems not to be working as it should..

[pazzaglia]

Ciao Stefano,

I just got an email from one of my readers who wanted to un-subscribe from the link at the bottom of my newsletter and he was getting the run-around. I tried the process myself and it looks like something is wrong/broken.

The code at the bottom of my newsletter for the un-subscription link looks like this…

<a href="http://www.mysite.com/{unsubscription_url}">click here</a>

When I actually click on it, it takes me to a page on my website that says:
“Please confirm by clicking here”

The link goes to..
http://www.mysite.com/wp-content/plugins/newsletter/do/unsubscribe.php?nk=5-4ae2cfb620

But when I click on it, I’m still not un-subscribed. The page gives me this message:

” If you’re not redirect in few seconds, click here, thank you. ”

Then, it takes me to a page on my website saying:

“The subscription can’t be completed, sorry. The email address is blocked or already subscribed. You should contact the owner to unblock that email address.”

The un-subscription email comes, anyway but is there a way to get rid of that re-direct and for the person to un-subscribe without making an error?

Thanks!

L

[Author]

Posts