Home Forums Newsletter Plugin Support Unsubscription Link seems not to be working as it should..

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  • #11146

    Ciao Stefano,

    I just got an email from one of my readers who wanted to un-subscribe from the link at the bottom of my newsletter and he was getting the run-around. I tried the process myself and it looks like something is wrong/broken.

    The code at the bottom of my newsletter for the un-subscription link looks like this…

    <a href="http://www.mysite.com/{unsubscription_url}">click here</a>

    When I actually click on it, it takes me to a page on my website that says:
    “Please confirm by clicking here”

    The link goes to..

    But when I click on it, I’m still not un-subscribed. The page gives me this message:

    ” If you’re not redirect in few seconds, click here, thank you. ”

    Then, it takes me to a page on my website saying:

    “The subscription can’t be completed, sorry. The email address is blocked or already subscribed. You should contact the owner to unblock that email address.”

    The un-subscription email comes, anyway but is there a way to get rid of that re-direct and for the person to un-subscribe without making an error?



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