Unsubscribe link and url links not working in test email

[lukesbennett]

Hi,

When I send test emails and click on the unsubscribe link and url links within the email I am getting these messages.

“Forbidden

You don’t have permission to access /wp-content/plugins/newsletter/do/unsubscription.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.4.9 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 Server at http://www.osbornjensen.com.au Port 80”

“Forbidden

You don’t have permission to access /wp-content/plugins/newsletter/statistics/link.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.4.9 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 Server at http://www.osbornjensen.com.au Port 80”

The links have worked fine in previous emails I’ve sent. Can you please help?

Thanks.

[Stefano]

Ask the provider how you can set the file (unsubscribe.php and link.php) to work. Usually is a file permission problem.

[Amy]

Our links all work in the test email but none of them work in the actual email sent. Can you help?

[Stefano]

Hi, a test email is actually the same as a regular email so the links should work in both situations. Can you send me privately some sample of link not working? What happens when those links are clicked?

[Author]

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