Home › Forums › Newsletter Plugin Support › Unsubscribe link and url links not working in test email
When I send test emails and click on the unsubscribe link and url links within the email I am getting these messages.
You don’t have permission to access /wp-content/plugins/newsletter/do/unsubscription.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.4.9 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 Server at http://www.osbornjensen.com.au Port 80”
You don’t have permission to access /wp-content/plugins/newsletter/statistics/link.php on this server.
The links have worked fine in previous emails I’ve sent. Can you please help?
Ask the provider how you can set the file (unsubscribe.php and link.php) to work. Usually is a file permission problem.
Our links all work in the test email but none of them work in the actual email sent. Can you help?
Hi, a test email is actually the same as a regular email so the links should work in both situations. Can you send me privately some sample of link not working? What happens when those links are clicked?
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