Home Forums Newsletter Plugin Support Trouble with the unsubscribe link in emailed Newsletter

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #22110
    Totoleheros
    Participant

    Hi,
    I have a small trouble with the unsubscribe link since it redirects all users to a page pre-filled with MY email address, not the ones of the subscribers. Can you tell me what I am doing wrong?

    Thank you in advance!!

    AN

    #22111
    Stefano
    Keymaster

    The plugin is redirecting to the page set as “dedicated page for newsletter” on Subscription main settings. That page should contain only the [newsletter] shortcode.

    Could you check it?

    #22112
    Totoleheros
    Participant

    It is redirected to this link: ‘Mywebsite/newsletters/?nm=profile&nk=2-b73a81bc52″. The dedicated newsletters page is setup with this shortcode only: [newsletter].

    #22120
    Totoleheros
    Participant

    Any hint from the information that I have dropped in my last post?

    #22148
    Stefano
    Keymaster

    This redirection ?nm=profile&nk=2-b73a81bc52 is the profile page, are you sure that is the unsubscribe link?

    #22279
    Totoleheros
    Participant

    In the newsletter (Newsletter plugin in WP back office ), the html code is “click here

    In the received (i.e. sent) newsletter, the link ‘under’ the ‘click here‘ text is now:

    http://www.favamulti.fr/?na=p&nk=2-b73a81bc52

    And the form that is displayed contains my email address???

    I am sure that a setting is not correctly filed but I cannot figure out which one. Thank you for your help!!

Viewing 6 posts - 1 through 6 (of 6 total)
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