Tracking Links and opened emails

[MKJ]

Hallo,

I’m not quite sure that I understand the “Tracking links” option.  According to the documenation tracking opened emails is on by default while tracking links ca be activated in the configuration. I sent the first newsletter with “Tracking links” enabled and everything was fine. For the second newsletter I disabled “Tracking links”.  According to the statistics module “Emails open” is 0.

So, do I have to enable this option for tracking opened emails?

Thanks in advance!

 

Mike

[Stefano]

Yes, tracking must be enabled to track even the email opening.

Stefano.

[Author]

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