timeout sending through smtp

[gburrows]

We’ve used your plugin faithfully for the last 1.5 years. At the beginning of November we ran into a problem with it. We use Amazon SES to send although we’ve tried Sendgrid given the recent issue and it throws the same error. Whenever trying to send or test a newsletter we get this error
SMTP -> ERROR: Failed to connect to server: Connection timed out (110)SMTP connect() failed.

[Stefano]

It’s simple, you provider is blocking the connections to external services. You should ask the provider to unlock the SMTP ports you’re using to connect externally.

Bye, Stefano.
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