Home › Forums › Newsletter Plugin Support › Testmail sends, newsletter doesn't ??

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • March 9, 2013 at 4:20 pm #7409
    Boblebad
    Participant

    Hi

    I’ve just installed this plugin and run a test and it worked fine, but when creating and sending a real newsletter, it sends to 0 subscribers ?

    When i check subscribes, everything is ok and confirmed…

    All the best
    Carsten, Denmark

    March 9, 2013 at 4:44 pm #7410
    Boblebad
    Participant

    Found the log files, funny though, the plugin tells me that it can’t access the folder, but i creates logfiles in ti 😉

    I found this in the file called main….txt:
    “09-03-2013 15:04:00 – ERROR – 11091744 – Blocked by transient newsletter_main_engine set 201 seconds ago”

    All the best
    Carsten, Denmark

    March 9, 2013 at 6:00 pm #7412
    Stefano
    Keymaster

    When the email is in sending status, what is reporting? Sending (xx/yy)?

    Stefano.

    March 9, 2013 at 7:18 pm #7413
    Boblebad
    Participant

    Hmm, not much, 0/0…

    ./Carsten

    March 9, 2013 at 9:47 pm #7414
    Boblebad
    Participant

    Well

    I tried to delete and re-install the plugin, but it does not help…

    All the best
    Carsten

    March 10, 2013 at 1:59 pm #7415
    Boblebad
    Participant

    What i do not understand, is that an older version worked on an older version of WP, but now it doesn’t, and the setup is the same, it’s the same sever/host, just another domain ?

    All the best
    Carsten

    March 10, 2013 at 6:54 pm #7417
    Boblebad
    Participant

    Can someone please tell me, am  the idiot here that can’t put two and two together, or is there something that does not work as it should ?

    All the best
    Carsten, Denmark

    March 12, 2013 at 10:44 pm #7428
    Stefano
    Keymaster

    0/0 means the targeting of the email is not retrieving any subscriber. Check the “who will receive it” panel on email editing panel.

    Stefano.

    March 13, 2013 at 8:10 am #7434
    Boblebad
    Participant

    Thanks for your answer 🙂

    All active will receive it, no specific gender…

    http://imageshack.us/photo/my-images/13/newsletter01n.png

    The subscriber is confirmed and active, but still i don’t get any email…

    All the best
    Carsten

    March 13, 2013 at 10:43 pm #7443
    MKJ
    Participant

    Do you use the “Return Path” and “Reply to” fields in the basic setting? Try to leave them blank. Didn’t work for me with these fields filled out.

    Mike

    March 14, 2013 at 8:27 pm #7450
    Boblebad
    Participant

    Thanks for your answer Mike 🙂

    Neither is set, so that can not be the problem either…

    All the best
    Carsten

    March 16, 2013 at 7:50 pm #7458
    Boblebad
    Participant

    I give in, have found another plugin…

    You need to write a problem-solver guide, a checklist for what to do/check when plugin does not work…

    All the best
    Carsten

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.