Home › Forums › Newsletter Plugin Support › Testmail sends, newsletter doesn't ??
Hi
I’ve just installed this plugin and run a test and it worked fine, but when creating and sending a real newsletter, it sends to 0 subscribers ?
When i check subscribes, everything is ok and confirmed…
All the best Carsten, Denmark
Found the log files, funny though, the plugin tells me that it can’t access the folder, but i creates logfiles in ti 😉
I found this in the file called main….txt: “09-03-2013 15:04:00 – ERROR – 11091744 – Blocked by transient newsletter_main_engine set 201 seconds ago”
When the email is in sending status, what is reporting? Sending (xx/yy)?
Stefano.
Hmm, not much, 0/0…
./Carsten
Well
I tried to delete and re-install the plugin, but it does not help…
All the best Carsten
What i do not understand, is that an older version worked on an older version of WP, but now it doesn’t, and the setup is the same, it’s the same sever/host, just another domain ?
Can someone please tell me, am the idiot here that can’t put two and two together, or is there something that does not work as it should ?
0/0 means the targeting of the email is not retrieving any subscriber. Check the “who will receive it” panel on email editing panel.
Thanks for your answer 🙂
All active will receive it, no specific gender…
http://imageshack.us/photo/my-images/13/newsletter01n.png
The subscriber is confirmed and active, but still i don’t get any email…
Do you use the “Return Path” and “Reply to” fields in the basic setting? Try to leave them blank. Didn’t work for me with these fields filled out.
Mike
Thanks for your answer Mike 🙂
Neither is set, so that can not be the problem either…
I give in, have found another plugin…
You need to write a problem-solver guide, a checklist for what to do/check when plugin does not work…