Home Forums Newsletter Plugin Support Subscription Process Problems

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #6656
    antonio
    Participant

    Buonasera Stefano,

    credo di sbagliare qualcosa nella configurazione, ma non ne vengo fuori….

    Tutti i link alle pagine di configurazione della newsletter ({ profile_url } ,{ unsubscription_url }, ecc..) non funzionano e mi mandano alla pagina standard di sottoscrizione. Anche le conferme ed i messaggi non compaiono. Questo è un indirizzo di esempio della pagina di conferma di sottoscrizione (http://…wordpress/?page_id=109&nm=confirmed&nk=34-fd9e4845d1) ma la pagina visualizzata presenta sempre e solo il form di iscrizione.

    Ho paura che sia un mio errore di configurazione, magari di Char Set…..

    Chiedo aiuto…

    Grazie

     

    Traduzione automatica:

    think I miss something in the configuration, but it does not come out ….

    All links to the configuration pages of the newsletter (profile_url {}, {} unsubscription_url, etc. ..) do not work and they send me to the page underwriting standards. Even confirmations and messages do not appear. This is an example address of the confirmation page subscription (http://…wordpress/?page_id=109&nm=confirmed&nk=34-fd9e4845d1) but the page displayed has always and only the registration form.

    I’m afraid it’s my fault configuration, maybe Charset ….

    I ask for help …

    thanks

    #6657
    antonio
    Participant

    Dimenticavo…

    il link generato per la modifica che arriva via email è del tipo:

    …../wp-content/plugins/newsletter/do/profile.php?nk=34-fd9e4845d1

    Grazie

    #6658
    Stefano
    Keymaster

    Il problema sembrano essere gli &… mi mandi il link di iscrizione che provo a farmi mandare le email?

    Stefano.

    #6659
    Stefano
    Keymaster

    I confirm, there is a problem on sites which does not use permalink, I’ll fix it.

    Stefano.

    #6663
    antonio
    Participant

    Many thanks, by now I have  activated permalinks and now it works.

     

    #6709
    Marloes
    Member

    Hi,

    When someone subscribes to my newsletter on this page: http://www.allergieplatform.nl/nieuwsbrief-ap/

    the system goes to http://www.allergieplatform.nl/wp-content/plugins/newsletter/do/subscribe.php

    and that page does not exist? Any thoughts what i could do?

    #6710
    Stefano
    Keymaster

    Hi Marloes, the pages exists, but gives back a 500 error. Ask your provider, usually is a file permission problem.

    Stefano.

    #6716
    Marloes
    Member

    can i solve it with a chmod you think? what should the permissions be for it to work?

    #6717
    Stefano
    Keymaster

    I don’t know it depends on provider configurations. Maybe a execution permission for the owner is enough or copy the permissions of the index.php of your WP installation.

    Stefano.

    #6789
    Marloes
    Member

    Stefano,

    the max i can set it on is 755, done that and no change. Still the same 500 error.

    Any more thoughts?

    Marloes

    #6791
    Stefano
    Keymaster

    Hi Marloes, check the permission of the index.php of your wordpress installation. Using the same permission is ok.

    If you cannot, you should try to ask the provider… IF the 500 error is due to permissions. The 500 error should be logged on apache access log,

    Stefano.

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