Home Forums Newsletter Plugin Support Subscription confirmation shortcode not working

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    mark parker
    Participant

    Hi,

    For some reason the short code in the confirmation email {subscription_confirm_url} is not working properly. I get this message when I click on the “Clicking here” link or the url link in the email:

    Forbidden

    You don’t have permission to access /Thank you {name}! Please take a moment to add us to your address book so we don’t end up in your spam folder. on this server.

    After getting this message, the subscriber does show “Confirmed” on the subscriber list and the “Welcome” email is triggered. All of the other shortcodes work just fine. Am I supposed to create a page that this is linked to? I just assumed it would used the same “Newsletter” page that the other shortcodes pertaining to the subscription process used.

    I appreciate any help you can give me.

    Thanks

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