Home Forums Newsletter Plugin Support Subscriber name in emails

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #8324
    progrec
    Participant

    Hi, I like you plugin very much. Great job!
    Have found one issue: when define placeholder in First Name field e.g. “Your name”, then when someone subscribes gets message “Dear Your name…”.
    Is a way to avoid it and keep placeholder?

    Thank you,
    Piotr

    #8336
    Stefano
    Keymaster

    Uhm it sound a problem related to a user which has not entered the name and the controls failed to block it. Do you have subscriber with name “Your name” stored in the database?

    Stefano.

    #8343
    progrec
    Participant

    No, I dont. Any name I put as a placeholder text it appears in email and is not blocked.

    Piotr

    #8344
    Stefano
    Keymaster

    So, the tag {name} is replaced with “Your name” for every user? I just checked the code and that should not be possible…

    If you subscribe without change “Your name” in the name field, probably it is stored as Your name while the user should be blocked.

    Stefano.

    #8350
    progrec
    Participant

    No, Stefano, the tag is not replaced. I mean that in Main Profile Fields I put “Name or first name” e.g. “Your name”. Then if someone subscribes to Newsletter without entering name value, he receives Confirmation message “Hi {name},” that looks: “Hi Your name,”. As I set Name to be required field this message should not been sent.

    Kind regards,
    Piotr

    #8369
    progrec
    Participant

    Hi Stefano, could you help?

Viewing 6 posts - 1 through 6 (of 6 total)
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