Home Forums Newsletter Plugin Support still getting "database error" after registering new e-mail

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  • #17550

    hello Stefano and everyone, i’m testing this new plugin and can’t get it to work properly.
    When I try to register a new e-mail, a blank page with “Database error” shows up. I checked the log file and found this:

    03-09-2015 15:50:21 – ERROR – 44.3 MB – Table ‘lmgbelgr_lmgb201.wp_newsletter’ doesn’t exist

    i checked with phpmyadmin and there is only a table named “wp_newsletter_emails”…
    i tried deactivating and activating the plugin, but the tables are still not created
    what could go wrong?? i’m using WordPress 4.3 running intrepidity theme

    I would appreciatte any help.
    (Excuse me for my bad english)



    For some reason the plugin is not able to create the table. This is very strange. Try to deactivate and reactivate it.


    could you upload the database so I can import it?
    or maybe you could send me the tables through e-mail. div.info.lmgb@gmail.com
    thank you so much Stefano


    Hi, that would mean have problem on each plugin update. Try to empty the log on “wp-content/logs/newsletter” and force an upgrade from the diagnostic panel.


    thank you very much for your help, i will try that


    Forcing an upgrade results in this message:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator at webmaster@liceobelgrano.edu.ar to inform them of the time this error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    i supose this plugin is totally uncompatible with my versión of wordpress or theme, or something…
    too bad, i will search another newsletter plugin, but i liked this one.
    Have a nice day Stefano, if anything that could help me comes to your mind, please let me know.
    Greetings from Argentina 🙂


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