Statistics feature request/question

[Finn]

Hi, is there any way to see which users clicked which link in a newsletter? Does that already get tracked?

[Roberto]

Check out our Reports Extension! https://www.thenewsletterplugin.com/plugins/newsletter/reports-module

[Finn]

Thanks, got that already, but the only statistics I can see is number of clicks/opens and list of users who opened the newsletter. I’d like to see is a certain user clicked a certain link in the newsletter.

[Stefano]

Actually it is tracked but there is not an optionn to extract exactly the users which clicked a specific link. I’ll forware the request to the team.

[Guido.]

At this moment the plugin, with the new tracking-system, ‘tracks’ only the emails if the recipient clicked on a link (emails opened and emails clicked are the same). Without this adjustment al lot was lost as spam, but with it it clearly has no use to add the Reports Extension (no need for the other extensions). I also don’t understand why the premium-version that was $19,95 is now $29,95 and is even going to $39,95 when the core-system is having such a big problem.

[Stefano]

The tracking of click and opening are separated and separately reported on the reports extension. As you may know, open tracking relies on an image loaded, which may be blocked by email clients so the tracking of an only open email is not perfect (for us and for every mail marketing system).

Between the features that will be implements there is the retargeting of users who clicked a specific link, we had few requests for that and it’s and interesting point to develop.

All the data is simply store in the newsletter database, even without extensions, and can be extracted from there for customer-specific needs.

Stefano.

[Guido.]

They are not that separated both numbers rise at the same time and to see the difference:

last mail:
Emails Opened 170
Emails Clicked 170

previous mail:
Emails Opened 1892
Emails Clicked 197

The mails are more for information, they don’t have to click to read more on the website so the count of the opened mails is more usefull.
It’s not important that it is perfect, but now it ‘looks’ like al other mails went maybe into the spambox…

[Stefano]

Hi, I suppose you’re not using the report extension and if the number (opened and clicked) are always the same form a Newsletter version, maybe a bug is there. I’ll check the code. As I explained, tracking the opening of an email is not that easy, and can be easily blocked by email clients.

As you sow in the Newsletter top notices, there is an option on the statistics panel to mitigate the spam marking problem die to some recent changes in the spam assassing algorithms. Did you enabled it?

The spam is not always connected to the implementation of Newsletter. Other than the tracking links that we are changing die to the previous cited problem (but it’s not easy to change them without issue), spam problem are mostly related to the sending server, to the content and so on. If you’re sure your emails are ending in the spam folder and you have enabled the new antispam tracking links, an analysis of the sending server could be needed.

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