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Statistics error after update

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  • March 14, 2013 at 9:36 am #7446
    MKJ
    Participant

    Hallo,

    something seems to be wrong with the statistics after upgrading to 3.1.6. I sent a newsletter with 3.1.4 to 834 subsribers. The statistics module showed: Total sent 843, Email open 357. So far so good. After the upgrade  it shows: Total sent: 0, Emails open 357. Is this a bug?

    Thanks! Mike

    March 18, 2013 at 4:51 pm #7481
    Stefano
    Keymaster

    Hi,

    on the same email? Did you installed the reports module or is always the base statistics module?

    Stefano.

    March 18, 2013 at 4:52 pm #7482
    Stefano
    Keymaster

    Did you changed that email pressing for example abort?

    March 22, 2013 at 6:06 pm #7509
    MKJ
    Participant

    I probably found the problem. The sent date is sometimes wrong. When I change the date after the newsletter was sent, the “email opened” statistics is reset to zero.

    Thanks!

    Mike

    March 27, 2013 at 8:18 pm #7600
    Stefano
    Keymaster

    Hi, the email date should not be related to statistic data collection… I don’t know, on my installation the data is ok.

    Did you still have the problem?

    Stefano.

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