Home Forums Newsletter Plugin Support Some Mails are sent 3 times

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  • #10526
    scoopmedia
    Participant

    I noticed that some of my newsletter recievers get their newsletter 3 times to the exactly same mail address. What happened?

    When I check the statistics, I saw that about 7500 Mails were delivered although I have only 5500 recipients in my list. So not everyone gets it 3 times, but only a small group.

    I really like your plugin. What can I do to get this issue fixed?

    #10539
    Stefano
    Keymaster

    That should not happen but the WordPress cron system is not perfect specially if there is slow site with high traffic peaks.

    Are you using the latest version of Newsletter (3.4.8)?

    #10540
    scoopmedia
    Participant

    Yes, I do use Version 3.4.8.

    May it help to decrease the limit of sent mails per hour? (My provider allows 1000, I chose 900 – maybe even less?).

    #10541
    Stefano
    Keymaster

    Actually the speed should not be the problem. Did you changed other parameters on newsletter like the max execution time of PHP?

Viewing 4 posts - 1 through 4 (of 4 total)
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