SMTP -> ERROR:

[solomax]

Hi I get this error since I updated.
I never used external SMTP.
Now I get :
SMTP -> ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo failed: node name or service name not known (0)
<br />The following From address failed: newsletter@a2ent.com

and when I use external SMTP I get the following error:
SMTP -> ERROR: Failed to connect to server:

Please help me solve this.
Thank you
Fabian Dech

[solomax]

Subscribing emails all work and confirmation works.
Only sending the newsletter doesn’t

[Stefano]

Each email is sent with the same module, so that fail to connect to the server is very strange. You said you didn’t changed the SMTP setting? But where did you find that error?

Maybe it’s your PHP installation configured tyo use and external SMTP (are you on Windows hosting space?).

Stefano.

[solomax]

Hi Stefano,

thanks for your reply. check the link with a screenshot

http://www.a2ent.com/wp-content/uploads/2013/05/Screen-shot-2013-05-31-at-12.02.51-AM.png

[solomax]

It’s hosted on STRATO and it is not Windows, rather linux

[Stefano]

Just a moment, now I gave a second look. If you test the SMTP setting without set an SMTP it gives an error. That test is significative only if you add an SMTP server name and account credentials.

Stefano.

[Author]

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