Slow delivery

[seans23]

I’ve been running into an issue over the last three weeks in which newsletter delivery is painfully slow. I checked with my host provider, and was informed that I should be able to send 2000 emails an hour, but the plugin is sending at a much lower rate. I have max emails per hour configured to 2000.

Here are my logs after changing the max emails to 2000 and triggering an email:

6-01-2014 22:53:09 – DEBUG – limits_exceeded> Setting the limits for the first time
16-01-2014 22:53:09 – DEBUG – limits_exceeded> Max number of emails can send: 166
6-01-2014 22:53:09 – DEBUG – mail> To: ###@#####.com
16-01-2014 22:53:09 – DEBUG – mail> Subject: ##### Newsletter
… (13 emails sent)
16-01-2014 22:53:37 – INFO – limits_exceeded> Max execution time limit reached
16-01-2014 22:54:31 – DEBUG – hook_newsletter> Starting
16-01-2014 22:54:31 – ERROR – Blocked by transient newsletter_main_engine set 83 seconds ago
16-01-2014 23:00:33 – DEBUG – hook_newsletter> Starting
16-01-2014 23:00:33 – DEBUG – hook_newsletter> Emails found in sending status: 1
16-01-2014 23:00:33 – DEBUG – hook_newsletter> Sending email 110
16-01-2014 23:00:33 – DEBUG – limits_exceeded> Setting the limits for the first time
16-01-2014 23:00:33 – DEBUG – limits_exceeded> Max number of emails can send: 166
16-01-2014 22:53:37 – INFO – limits_exceeded> Max execution time limit reached
16-01-2014 22:54:31 – DEBUG – hook_newsletter> Starting
16-01-2014 22:54:31 – ERROR – Blocked by transient newsletter_main_engine set 83 seconds ago
16-01-2014 23:00:33 – DEBUG – hook_newsletter> Starting
16-01-2014 23:00:33 – DEBUG – hook_newsletter> Emails found in sending status: 1
16-01-2014 23:00:33 – DEBUG – hook_newsletter> Sending email 110
16-01-2014 23:00:33 – DEBUG – limits_exceeded> Setting the limits for the first time
16-01-2014 23:00:33 – DEBUG – limits_exceeded> Max number of emails can send: 166
(12 emails)
16-01-2014 23:01:04 – INFO – limits_exceeded> Max execution time limit reached

I haven’t changed anything on my end, although I did get a warning a few weeks ago that the delivery engine was off and I followed the steps to reactivate it.
Any suggestions?
I’m running version 3.0.9.

[Stefano]

The problem is your PHP installation:

“Max execution time limit reached”

You can see the max amount a script can run on diagnostic panel. Ask the provider to rise it or try to raise it yourself from the main configuration (not recommended if you’re not on a dedicated server and you don’t know about how PHP is running).

[Author]

Posts