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Sending/receiving Problems

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 16, 2014 at 10:03 pm #10250
    Philipp
    Participant

    Hello,

    First of all I wanna thank you for such a good Plugin! Using it for some time now and really like it!
    Since of today I have a really strange issue though. I’m able to send emails (no error message) but the subscribers won’t receive them! So I checked and sending one with the “WordPress-only thing” works fine.
    Already tried to change the sender, return path and reply to email addresses. Nothing works… The only thing I have in mind now is that my provider dumped PHP 5.2 and went to PHP 5.4! Could this be a problem?

    Thanks a lot,
    Philipp

    January 16, 2014 at 10:09 pm #10251
    Stefano
    Keymaster

    Changes to PHP version SHOULD not interfere, since it is not a major release update. In the diagnostic panel, if you test the emails sent by Newsletter, none of them is delivered? Are you using the SMTP?

    January 16, 2014 at 10:22 pm #10252
    Philipp
    Participant

    Yes none of the 3 is delivered and I’m not using SMTP… could this be because my provider changed something?

    January 16, 2014 at 10:30 pm #10253
    Stefano
    Keymaster

    May be. Remove the return path and the reply to. Use WordPress as sender name and wordpress@yourdomain.ext for your sender address.

    January 16, 2014 at 10:36 pm #10254
    Philipp
    Participant

    Okaay that seems to work!!

    January 16, 2014 at 10:40 pm #10255
    Philipp
    Participant

    Tried to change those two and it works with another sender name just fine! The sender email address is the problem?! What can I do about that?

    January 16, 2014 at 10:42 pm #10256
    Stefano
    Keymaster

    You provider require the sender email to use the domain of your blog (I suppose).

    January 16, 2014 at 10:53 pm #10257
    Philipp
    Participant

    Hmm but I’ve used this sender email all the time and it’s just newsletter@mydomain.at

    January 16, 2014 at 10:55 pm #10258
    Philipp
    Participant

    Thank you for your quick help, I’m going to contact my provider then..

    Thanks!

    January 16, 2014 at 11:16 pm #10259
    Stefano
    Keymaster

    So it can be the return path or the reply to. Try to add them one at once e see what happen.

    January 16, 2014 at 11:25 pm #10260
    Philipp
    Participant

    If I’m using no return or reply it doesn’t work with this address either. If I’m using just news@… it works. So there must be something wrong with the standard address

    January 16, 2014 at 11:40 pm #10261
    Stefano
    Keymaster

    Are news@ a real address? Some provider require a real address on the sender field.

    January 16, 2014 at 11:44 pm #10262
    Philipp
    Participant

    no, not yet. the old one was though

    January 17, 2014 at 1:22 am #10264
    Philipp
    Participant

    Okay could fix everything! Wasn’t a problem of the plugin!!

    Thank you very much!

    Philipp

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