Home Forums Newsletter Plugin Support Reports not accessible

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  • #9449
    intuthijs
    Participant

    Hi there,

    I bought and installed the Reports plugin. I followed the installation instruction. The Reports do show up in the menu, but I get no access to the Statistics of my newsletters.

    It says: you have no rights to view this page.

    What can I do?
    Thanks

    #9450
    Stefano
    Keymaster

    Hi which version of the plugin are you using? Can you copy to me address in the browser that leads to that error?

    #9451
    intuthijs
    Participant

    Hi Stefano, url is:
    http://www.intu-jewelry.nl/wp-admin/admin.php?page=newsletter_statistics_view&id=8

    Newsletter version 3.4.0
    Wp version 3.5.1

    #9452
    Stefano
    Keymaster

    The url is correct. The reports module is installed in the wp-content/extesions/newsletter folder?

    Can you send me (privately at stefano@satollo.net) an administrative access, if it’s not a problem? This way I can quickly check the problem because it’s strange!

    Usually this error happens with wrong installation or wrong versions but in your case it seems ok…

Viewing 4 posts - 1 through 4 (of 4 total)
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