Home › Forums › Newsletter Plugin Support › Reports not accessible
I bought and installed the Reports plugin. I followed the installation instruction. The Reports do show up in the menu, but I get no access to the Statistics of my newsletters.
It says: you have no rights to view this page.
What can I do?
Hi which version of the plugin are you using? Can you copy to me address in the browser that leads to that error?
Hi Stefano, url is:
Newsletter version 3.4.0
Wp version 3.5.1
The url is correct. The reports module is installed in the wp-content/extesions/newsletter folder?
Can you send me (privately at firstname.lastname@example.org) an administrative access, if it’s not a problem? This way I can quickly check the problem because it’s strange!
Usually this error happens with wrong installation or wrong versions but in your case it seems ok…
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