Home Forums Newsletter Plugin Support relay-server

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #11306
    irmen
    Participant

    Hi stafano, I use your wonderful plugin and I fear the mails are not sent in every case. some are, but some are not.

    I received a Mail from the hoster, and I want to ask you if I have to insert the relay-server in the smtp-configuration in the modul.

    Heres what the hoster worte:

    In order to be able to send email through our hosting accounts that we offer you must use the following relay server in your custom code

    relay-hosting.secureserver.net

    You do not need to provide a user name and password for this relay server as it does not require authentication as authentication is done by the email being generated server side. Additionally, there is a daily limit of 1000 emails and cannot be reset or increased.

    What do you think?
    thank you so much for an answer!
    Irmen

    #11308
    Stefano
    Keymaster

    Are you on godaddy? You should set that host with other data on the SMTP settings. Ask them the full configuration or see my site on newsletter documentation.

    #11316
    irmen
    Participant

    Hi Thank you for the answer.
    The hosts name is rickscheapdomains.

    I think it belongs to godaddy.
    I set the localhost on SMTP settings:
    relay-hosting.secureserver.net
    no username and passwort for they told me so.

    but it doesnt work.
    the sendig email is: info@mydomainname.de
    as it is asked.
    but it doesnt work. Maybe you have an idea???

    Anyway I wish you a really great vacancies 🙂

    #11317
    Stefano
    Keymaster

    Does the diagnostic panel gives you a failed message?

    #11318
    irmen
    Participant

    Hi Stefano,
    if I send the test mails with wp, it works.
    If I send the test mails via newsletter, it works sometimes, sometimes with heavy delay, sometimes not.

    if I send a test in the SMTP-Tab is says “success” and the following:

    SMTP -> get_lines(): $data was “”SMTP -> get_lines(): $str is “220 p3nlsmtp14.shr.prod.phx3.secureserver.net ESMTP
    “SMTP -> get_lines(): $data is “220 p3nlsmtp14.shr.prod.phx3.secureserver.net ESMTP
    “SMTP -> FROM SERVER:220 p3nlsmtp14.shr.prod.phx3.secureserver.net ESMTP
    CLIENT -> SMTP: EHLO http://www.saffeels.com
    SMTP -> get_lines(): $data was “”SMTP -> get_lines(): $str is “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    “SMTP -> get_lines(): $data is “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    “SMTP -> get_lines(): $data was “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    “SMTP -> get_lines(): $str is “250-HELP
    “SMTP -> get_lines(): $data is “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    250-HELP
    “SMTP -> get_lines(): $data was “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    250-HELP
    “SMTP -> get_lines(): $str is “250-SIZE 31457280
    “SMTP -> get_lines(): $data is “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    250-HELP
    250-SIZE 31457280
    “SMTP -> get_lines(): $data was “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    250-HELP
    250-SIZE 31457280
    “SMTP -> get_lines(): $str is “250-8BITMIME
    “SMTP -> get_lines(): $data is “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    250-HELP
    250-SIZE 31457280
    250-8BITMIME
    “SMTP -> get_lines(): $data was “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    250-HELP
    250-SIZE 31457280
    250-8BITMIME
    “SMTP -> get_lines(): $str is “250-STARTTLS
    “SMTP -> get_lines(): $data is “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    250-HELP
    250-SIZE 31457280
    250-8BITMIME
    250-STARTTLS
    “SMTP -> get_lines(): $data was “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    250-HELP
    250-SIZE 31457280
    250-8BITMIME
    250-STARTTLS
    “SMTP -> get_lines(): $str is “250 OK
    “SMTP -> get_lines(): $data is “250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    250-HELP
    250-SIZE 31457280
    250-8BITMIME
    250-STARTTLS
    250 OK
    “SMTP -> FROM SERVER:250-p3nlsmtp14.shr.prod.phx3.secureserver.net hello [184.168.152.106], secureserver.net
    250-HELP
    250-SIZE 31457280
    250-8BITMIME
    250-STARTTLS
    250 OK
    CLIENT -> SMTP: MAIL FROM:<info@saffeels.com>
    SMTP -> get_lines(): $data was “”SMTP -> get_lines(): $str is “250 ok
    “SMTP -> get_lines(): $data is “250 ok
    “SMTP -> FROM SERVER:250 ok
    CLIENT -> SMTP: RCPT TO:<ir@spielformen.de>
    SMTP -> get_lines(): $data was “”SMTP -> get_lines(): $str is “250 ok
    “SMTP -> get_lines(): $data is “250 ok
    “SMTP -> FROM SERVER:250 ok
    CLIENT -> SMTP: DATA
    SMTP -> get_lines(): $data was “”SMTP -> get_lines(): $str is “354 enter mail, end with “.” on a line by itself
    “SMTP -> get_lines(): $data is “354 enter mail, end with “.” on a line by itself
    “SMTP -> FROM SERVER:354 enter mail, end with “.” on a line by itself
    CLIENT -> SMTP: Date: Fri, 20 Jun 2014 15:16:24 +0000
    CLIENT -> SMTP: Return-Path: <info@saffeels.com>
    CLIENT -> SMTP: To: ir@spielformen.de
    CLIENT -> SMTP: From: info@saffeels.com
    CLIENT -> SMTP: Subject: [saffeels] SMTP test
    CLIENT -> SMTP: Message-ID: <84ae3349aa8d69e6075fb76483fda1fc@www.saffeels.com>
    CLIENT -> SMTP: X-Priority: 3
    CLIENT -> SMTP: X-Mailer: PHPMailer 5.2.7 (https://github.com/PHPMailer/PHPMailer/)
    CLIENT -> SMTP: MIME-Version: 1.0
    CLIENT -> SMTP: Content-Type: text/plain; charset=UTF-8
    CLIENT -> SMTP: Content-Transfer-Encoding: 8bit
    CLIENT -> SMTP:
    CLIENT -> SMTP: This Email is sent by PHPMailer of WordPress
    CLIENT -> SMTP:
    CLIENT -> SMTP: .
    SMTP -> get_lines(): $data was “”SMTP -> get_lines(): $str is “250 ok GfGQ1o00i2Hzasg01fGQ5f
    “SMTP -> get_lines(): $data is “250 ok GfGQ1o00i2Hzasg01fGQ5f
    “SMTP -> FROM SERVER:250 ok GfGQ1o00i2Hzasg01fGQ5f
    CLIENT -> SMTP: RSET
    SMTP -> get_lines(): $data was “”SMTP -> get_lines(): $str is “250 OK
    “SMTP -> get_lines(): $data is “250 OK
    “SMTP -> FROM SERVER:250 OK
    CLIENT -> SMTP: QUIT
    SMTP -> get_lines(): $data was “”SMTP -> get_lines(): $str is “221 p3nlsmtp14.shr.prod.phx3.secureserver.net closing connection
    “SMTP -> get_lines(): $data is “221 p3nlsmtp14.shr.prod.phx3.secureserver.net closing connection
    “SMTP -> FROM SERVER:221 p3nlsmtp14.shr.prod.phx3.secureserver.net closing connection

    #11319
    Stefano
    Keymaster

    If the Email is sent to the mail server but then it is not delivered to the recipient you should ask the provider. Remember that godaddy is not so good with emails… But usually setting the SMTP solves most of the problems…

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