Regarding change of profile and unsubscribe Home › Forums › Newsletter Plugin Support › Regarding change of profile and unsubscribe This topic has 3 replies, 2 voices, and was last updated 7 years, 9 months ago by Stefano. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts August 18, 2015 at 4:55 am #17182 justulikeParticipant hi, I have installed the plugin. and tested. but in the newsletter received in my email, the unsubscribe link is not working, the system showing: The subscriber was not found, it probably has already been removed. No further actions are required. Thank you. and when I click change profile, it shows: No subscriber found. what should I do? thx August 19, 2015 at 8:00 am #17203 StefanoKeymaster If the system shows that message it means the subscriber is already unsubscribed or the token has been changed and the link is no more valied. Try to send a second test to a test subscriber which is actually subscribed and confirmed. August 20, 2015 at 4:53 pm #17250 justulikeParticipant yes, I did that. I have tested several times. test subscriber cannot unsubscribed or change profile u may try here: http://www.ultramarathon.hk/ August 22, 2015 at 9:02 am #17286 StefanoKeymaster Hi, can you send me (stefano@thenewsletterplugin.com) a profile or unsubscribe url? The ones in test newsletters for example. Author Posts Check out our premium plans with priority support. Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In