Home › Forums › Newsletter Plugin Support › Regarding change of profile and unsubscribe
I have installed the plugin. and tested. but in the newsletter received in my email, the unsubscribe link is not working, the system showing:
The subscriber was not found, it probably has already been removed. No further actions are required. Thank you.
and when I click change profile, it shows:
No subscriber found.
what should I do?
If the system shows that message it means the subscriber is already unsubscribed or the token has been changed and the link is no more valied. Try to send a second test to a test subscriber which is actually subscribed and confirmed.
yes, I did that. I have tested several times. test subscriber cannot unsubscribed or change profile
u may try here: http://www.ultramarathon.hk/
Hi, can you send me (email@example.com) a profile or unsubscribe url? The ones in test newsletters for example.
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