Regarding change of profile and unsubscribe

[justulike]

hi,

I have installed the plugin. and tested. but in the newsletter received in my email, the unsubscribe link is not working, the system showing:

The subscriber was not found, it probably has already been removed. No further actions are required. Thank you.

and when I click change profile, it shows:

No subscriber found.

what should I do?

thx

[Stefano]

If the system shows that message it means the subscriber is already unsubscribed or the token has been changed and the link is no more valied. Try to send a second test to a test subscriber which is actually subscribed and confirmed.

[justulike]

yes, I did that. I have tested several times. test subscriber cannot unsubscribed or change profile

u may try here: http://www.ultramarathon.hk/

[Stefano]

Hi, can you send me (stefano@thenewsletterplugin.com) a profile or unsubscribe url? The ones in test newsletters for example.

[Author]

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