Home Forums Newsletter Plugin Support {profile_url} Tag not working?

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #7940
    guyh
    Participant

    Hi,

    I am experiencing a problem with my newsletter – the {profile_url} tag has stopped working! Frustratingly it works when I test it but when I do a real delivery the link goes to “newsletter_profile_url/…” instead of the usual “[domain]/…” – the result is that people can’t change their subscription preferences! What is baffling is that this worked fine a couple of weeks ago!

    Your help would be much appreciated

    Thanks

    Guy

    #7941
    Stefano
    Keymaster

    Hi, a recent modification to make the plugin compatible with some installation of wordpress mu seems to create more problems than it solves.

    So I’m rolling back those modifications. I have not found the reason of those problems, since on my installations it works correctly, but clearly there are some combinations of configurations that creates this problem.

    Stefano.

    #7942
    Stefano
    Keymaster

    In the meanwhile, are you so kind to list me the plugins you’re using? And the theme? I would discover what is, eventually, interfering with plugin initialization.

    It would be useful to know the WordPress version and if it’s a multisite installation as well.

    You can send it to me at stefano@satollo.net.

    Thank you, Stefano.

    #7943
    guyh
    Participant

    Thanks for your speedy response Stefano – I will send over the info.

    Cheers

    Guy

    #7960
    Stefano
    Keymaster

    Hi, I installed all your plugin and checked the theme without results. Anyway I’ve just released the version 3.2.4 which build links in a different way and SHOULD solve even your problem.

    The version will be usually available in few hours.

    If you install it, let me know if the issue is gone… as I hope!

    Stefano.

    #10581
    Maddin
    Participant

    Hi, i have a problem very similar to the one that is described above. Not only the link from the newsletter to the profile page is not working, also the profile page link from the list of subscribers does not work.

    The result i get is:
    ——-
    Not Found
    Sorry, but the page you were trying to view does not exist.
    It looks like this was the result of either:

    a mistyped address
    an out-of-date link
    ——-
    In the past it worked well. Now i am afraid that i got interferences with the newly installed Theme “Virtue – premium” by Kadence.

    I am using:
    WP 3.8.1
    Newsletter 3.4.9

    Any help is very appreciated.

    Kind Regards, Maddin

    #10582
    Stefano
    Keymaster

    The not found can be a file permission problem. If your provider has a control panel option to restore the file permission try to use it. Or send the link to the provider and ask it why the link does not work.

    Let me know.

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.