Home Forums Newsletter Plugin Support Profile_form preferences issue

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #8072
    Bob
    Participant

    I have 3 preferences enabled for the profile form only. However, when I display the profile form on the Welcome page it displays 2 extra blank preferences. That is, there are 2 additional check boxes with no label.

    I have checked the preferences thoroughly and there are only 3 preferences enabled. All of the others are set to Disabled/private.

    Any idea how to fix this?

    Thanks!

    #8075
    Stefano
    Keymaster

    Hi the two checkbox may be the options for the feed by mail and the follow up services. Did you enabled them? If not there is a bug, since the should not appear. If enabled, there is a field in both services panel where to give them a name.

    Let me know, thank you.

    Stefano.

    #8143
    Bob
    Participant

    The modules were installed but not enabled. I did confirm that the extra check boxes are the Feed By Mail and Follow Up check boxes. I entered descriptions for them to confirm. It seems there is no way to disable them other than to remove the extension from site.

    Another thing I discovered is that if I enable Feed By Mail, the sidebar widget includes the Feed By Mail check box. It seems that this should be optional so that the Feed By Mail check box is visible on the Profile Form, Side Bar Widget, Both or Neither.

    Thanks for the timely response.
    Bob

    #8144
    Stefano
    Keymaster

    Hi I’ll check tonight the problem of the check boxes shown even with disabled modules, probably it’s a bug.

    About the feed by mail check box shown on subscription form, you should be able to change the display setting from the feed by mail panel (you should be able to set if forced to all users, or shown as an option).

    Anyway I’ll check even this thing. What feed by mail version are you using?

    Stefano.

    #8145
    Bob
    Participant

    Not sure where to see the version number. But I just purchased the modules on May 4, 2013 so I assume it’s the latest version.

    Bob

    #8149
    Stefano
    Keymaster

    Hi, but on feed by mail how do you set the feed by mail service activation? Forced? If you force or disable it the check box should not appear.

    If the module is disabled the on subscription setting is still respected (you can disable the module just to avoid that email are sent but you can still offer the feed by mail service opt in). See the notes under the “on subscription” settings.

    Does the module have a different behavior?

    Stefano.

    #8150
    Stefano
    Keymaster

    Of course some combinations of setting can lead to confusion, so I’m reviewing them.

    Stefano.

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