Problems with Extra profile fields in Subscription form

[Beppe Enrici]

Hello,

I’m trying to add an optional text field in in Subscription Form > Extra Profile Fields; but if I fill all fields in the form, leaving only this one empty (it’s optional) I see the error message… I can complete subscrption just adding some test in this fields… how can I solve this?

Thanks

[beweb]

I’ve the same problem too.
Pls can someone Support operator give us the solution?

thanks

[Stefano]

Uhm, are you saying all the extra fields are forced to be “required” on the subscription form?

[Stefano]

And on form configuration are they set as “optional”?

[Beppe Enrici]

Yes! You can see the subscription form here: http://www.sistemaabitare.org/newsletter/

The extra field “Altro” is set as optional, but if you dont’ write anything you can’t complete subscription…

[beweb]

Hi Stefano, Thanks for answering.
yes: I set the Rule of an Extra Profile Field to Optional,
but if I don’t fill it in, It displays an error message box as if it were mandatory.

How can I fix it soon please?

It is very important for me. This is the only trouble I’ve encountered with your plugin.
For everything else it seems just perfect and I would like to suggest the purchase of the premium version to my customers.

I await hopeful your reply 🙂
[So I can say that technical assistance was excellent too ;)]

[Beppe Enrici]

Any idea to solve this problem? Thanks

[Stefano]

Should be solved on version 3.8.3

[Beppe Enrici]

I will update the plugin, thanks a lot

[Author]

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