Home Forums Newsletter Plugin Support problem sending

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  • #26066
    webarte
    Participant

    Hi,
    I installed and configured the newsletter plugin, everything went fine except the sending. I read the guide about ‘The Delivery Engine Speed’ and set the PHP execution timeout in my Plesk Panel, but nothing changed in the Diagnostics psge the value is still:

    – Scheduler execution interval mean 2027 seconds (KO)

    I also set an external CronJob every 5 minutes… what should I do next?

    Thanks for your reply,
    Anna

    #26067
    Stefano
    Keymaster

    The average time relies on 300 samples, so with a cronjob active you should wait enough time to get the new average value. The external cron should adjust the problem but you need to check if that call works correctly.

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