Home Forums Newsletter Plugin Support No subscription confirmation email

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    Your plugin is great, but I only have one problem: the subscription confirmation email is not sent. That’s what I checked:

    – When I try to manually resend confirmation email, it doesn’t work;
    – When I try to manually send a welcome email, it works;
    – All the test emails work, from newsletter plugin and wordpress;
    – I tried to modify the subscrption message (simply put “test” in it), it doesn’t work either;
    – I tried with a gmail and an hotmail address;
    – In every case, I checked the spam folder.

    I don’t know what to do…

    My blog’s url is: http://charlexs-world.com

    Can you help me fix that? Thanks


    Hi, this is very strange since the system who sends welcome and confirmation email is the same in both cases. Almost surely there is some filter. You can do this test: signup a free account on mandrill and set mandrill as SMTP on SMTP settings panel of newsletter.

    Do you tests and see is mandrill list your emails. Be patience, mandrill can take few minutes before list your sent emails.


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