Home Forums Newsletter Plugin Support No subscriber found.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #10791
    Timo
    Participant

    Hey there,

    i loved your amazing plugin but some subscribers cant confirm their e-mail adress by getting error msg “No subscribers found” clicking on the confirmation link. I tryed as well and sometimes it really didnt work. What to do?

    #10794
    Stefano
    Keymaster

    Hi, to be of help I need to try a subscription: your blog address?

    #10817
    Timo
    Participant
    #10819
    Stefano
    Keymaster

    Just completed a subscription cycle with confirmation without any issue.

    #10820
    Timo
    Participant

    it doesnt happen every time. only sometimes.

    #10821
    Stefano
    Keymaster

    Are you sure you’re not making test and trying to confirm users you deleted during the tests?

    #15795
    anto
    Participant

    Hi Stefano,

    I have the same issue (Error message: “No subscriber found”).
    (Yes, I am making test and trying to confirm users I deleted during the tests).

    How to fix it, please?

    Thank you.

    #16358
    Nylo
    Participant

    I got the same error… Everything works except the unsubscribe step where the user get the “No subscriber found.” message…

    #16440
    Stefano
    Keymaster

    But are you trying to unsubscribe a subscribed user?

    #16444
    Nylo
    Participant

    unsubscribe Stefano, tnx

    #16448
    Stefano
    Keymaster

    Ok, I’ll check the code. Recently we change the messaging system and probably an already unsubscribed user cannot be retrieved and thus such message. Thank you. A subscribed user should not receive that message.

    #16454
    Nylo
    Participant

    ok, thank you Stefano, I’ll wait for a new plugin update…

Viewing 12 posts - 1 through 12 (of 12 total)
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