Home Forums Newsletter Plugin Support Forum No Confirmation Message after upgrade

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  • #6489
    pjimeno
    Member

    Hi!

    I’ve upgraded Newsletter plugin to v 3.0.1 and now the Required Confirmation Message doesn’t show up in double opt-in mode.

    After clicking the “Subscribe” button, what I see is the Welcome Message, which tells me my subscription is successfully activated, although I get the right “confirmation required” email. I’ve also tried the alternative option of setting up a dedicated confirmation page, with the same result.

    The rest of the messages are correctly and “in-time” displayed.

    Any suggestion?

    Thank you in advance

    #6490
    Stefano
    Keymaster

    Does it show an empty message?

    Stefano.

    #6491
    Stefano
    Keymaster

    Found the problem: if do not save the subscription options, on version 3.0.2 (tomorrow) the text will be recovered.

    Stefano.

    #6492
    pjimeno
    Member

    Ok, Stefano, thank you very much!

    I’ll wait for the next version (3.0.2)

    Pedro

    #6511
    pjimeno
    Member

    Hi again, Stefano!

    Unfortunately, the new version has not fixed the problem: the message shown inmediately after the subscription is the one that should appear after activation.

    As said, the rest of the proccess is OK, but the user can be confused by this issue.

    I’m using a custom form in the footer  of my theme, in which I’ve changed the first line of the form, as the code generated by the plugin overrided the double opt-in proccess, validating the users directly after susbscription.

    Pedro

    #6512
    Stefano
    Keymaster

    Pedro, you should recreate the message on subscription panel.

    Stefano.

    #6513
    pjimeno
    Member

    It’s solved!

    I’ve restored the form’s first line, published a dedicated confirmation page, and now it’s all working fiine.

    Thank you again for your kind attention, Stefano.

    Pedro

     

Viewing 7 posts - 1 through 7 (of 7 total)
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