Home Forums Newsletter Plugin Support Newsletter Won't Send to Test Email

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #15565
    JLo
    Participant

    Hi,
    I’ve tried all the diagnostic email tests and they work fine. I’ve changed the encoding to “base 64” but that does nothing. Since I’ve updated the newsletter plugin, I can’t send newsletters to the test email address! Haven’t even tried the subscribers yet as want to test it out first! Please help! Need to urgently send newsletter for March (already late).

    #15575
    Stefano
    Keymaster

    Hi, if all the test works, and you’re not on godaddy, try to create a blank newsletter and test it.

    #15915
    DWoodside
    Participant

    I’m having the same problem. My test email works fine, but when I try to send a test newsletter I never get it. I changed the encoding to bas64 and nothing. I created a new newsletter which only contained one sentence and nothing.

    I’d really like to concept of this plugin and would really like to get it up and running.

    #15916
    Stefano
    Keymaster

    You can try another way. Signup for a free account on mandrill, use their smtp parameter in Newsletter and try to send with them. If they deliver the newsletter is definitively a problem with your provider.

    If you want me to make few test in your blog, send me privately an access at stefano@thenewsletterplugin.com.

    #15954
    DWoodside
    Participant

    I setup Mandrill and was able to successfully send a est SMTP message from the SMTP configuration tab within the plug-in. The sent test email shows up on the https://mandrillapp.com/activity page. However when I send a test newsletter, which has been stripped down to bare text, it reports that it was sent but it doesn’t show up on the Mandrill site. I also switched between Default and Base 64 to no avail.

    Mandrill

    • This reply was modified 7 years, 7 months ago by DWoodside. Reason: formatting
    #15956
    Stefano
    Keymaster

    Can you send me a screenshot of the smtp configuration as well (of course hide the sensible data).

Viewing 6 posts - 1 through 6 (of 6 total)
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