Home › Forums › Newsletter Plugin Support › Newsletter with Mandrill

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • June 14, 2013 at 3:23 pm #8536
    testengine999
    Participant

    Can you please guide us what should I have to do so that newsletter plugin can work with Mandrill SMTP?

    June 14, 2013 at 3:47 pm #8537
    Stefano
    Keymaster

    Hi, Mandrill will give you an SMTP setting after signup, just use those parameters on main Newletter configuration. SMTP can have different protocols, you could need to test different combinations if your provider blocks some type of communications.

    Are you using the mandrill extension? You need it only for bounce detection.

    Stefano.

    June 19, 2013 at 5:09 pm #8567
    testengine999
    Participant

    Hi Stefano,

    Yes I am using Mandrill extension. All my email send through mandrill except Newsletter email. Can you please guide me why is it so?

    I set up Mandrill SMTP credentials in Newsletter SMTP configuration and test it gives me message below:
    SMTP -> ERROR: Failed to connect to server: Connection refused (111)
    <br />The following From address failed: info@mydomain.com

    I double check that all my SMTP details are right.

    Thanks.

    June 19, 2013 at 5:16 pm #8568
    Stefano
    Keymaster

    It means your provider, probably, is blocking the connection to the server. Did you used the SSL secure protocol and 465 port?

    Stefano.

    June 20, 2013 at 3:49 pm #8571
    testengine999
    Participant

    No I am not using SSL but also I tried with it. But still getting same error message.
    I installed WP-Mail-SMTP Plugin and integrate with Mandrill credentials to check and it is sending mail through Mandrill.

    Can you Please guide me why newsletter SMTP is not sending mail through Mandrill?

    June 20, 2013 at 10:26 pm #8572
    Stefano
    Keymaster

    Hi, I download that plugin but it seems to have not a specific configuration for mandrill. How did you configured mandrill on that plugin?

    Stefano.

    June 21, 2013 at 12:54 pm #8573
    BuckoA51
    Participant

    For Mandrill you should use port 587 and TLS protocol.

    June 21, 2013 at 1:41 pm #8575
    testengine999
    Participant

    Hi Stefano,

    I just configure SMTP details of Mandrill in WP-Mail-SMTP plugin and now all wordpress emails are send through Mandrill server. But Same SMTP details I configure in Newsletter plugin then it will give error that I already show you.

    I also try with Port 587 and TLS protocol.

    June 21, 2013 at 3:53 pm #8577
    Stefano
    Keymaster

    Actually they support both protocols, but a provider can choose to block some specific ports.

    http://help.mandrill.com/entries/21746318-Does-Mandrill-support-SSL-

    For example I’m able to use only the SSL both with Mandrill and SendGrid.

    Stefano.

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