Home Forums Newsletter Plugin Support Newsletter Update Crashed all WP-Admin

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  • #11985
    Ayrleig
    Participant

    Just updated as you requested, to your new version of Newsletter. No nothing but a white screen is visible to anyone who is trying to do any admin or edit work. No user console. Site is functioning, but no admin. Need personal attention ASAP.

    #11987
    jcolome
    Participant

    same here – please help

    #11988
    jcolome
    Participant

    this is very important – just updated to new version of newsletter and white screen with no controls are available. how can i revert back to old version or remove.

    this site is live and has many critical listings. your quick response is of urgent matter – thank you.

    jcolome

    #12010
    Stefano
    Keymaster

    Remove the reports extension from wp-content/plugins folder, that seems to be the problem: on some blogs the update process leaves Newsletter not active.

    It’s uncommon but it happens. After the update is completed and the plugin reactivate, reinstall the reports (you can simple rename the reports folder to something different and then name it back to the original name).

    Sorry for this problem, it never happened before. I even released an updated version of the Newsletter Reports extension that fix the problem.

    Bye, Stefano.
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Viewing 4 posts - 1 through 4 (of 4 total)
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