Home Forums Newsletter Plugin Support Newsletter plugin not sending out emails

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #11388
    sunnyshines
    Participant

    Hi Stefano

    My newsletter plugin is not working since last 2 days. I ‘ve been using it for past 3 months without an issue, but since last 2 days it is not sending out emails. It gets stuck after sending a few mails
    .e.g I selected 10000 subscribers but it got sent to 167 and is stuck there since. The issue is occurring off and on.

    I checked the log it has following messages:

    “09-07-2014 07:15:54 – ERROR – 37.3 MB – Blocked by transient newsletter_main_engine set 298 seconds ago
    09-07-2014 07:20:54 – ERROR – 37.3 MB – Blocked by transient newsletter_main_engine set 0 seconds ago”

    Can you suggest any solution.

    Await your reply

    Sunny

    #11389
    sunnyshines
    Participant

    Another error I just saw from log is

    “09-07-2014 07:45:58 – INFO – 221.3 MB – limits_exceeded> Max time set to 285”

    Please help

    #11390
    Stefano
    Keymaster

    Those “errors” are actually not errors. But the log reports a big memory usage (221 mega) may be your system is going out of memory while sending? Did you change theme or add new plugins?

    #11391
    Stefano
    Keymaster

    Hi Newsletter sends every five minutes to maximum the configured mail per hour/12.

    But, if Newsletter detects a timeout, it blocks the process and restart next batch. So the delivery may be slower than what configured but should continue.

    #11392
    Stefano
    Keymaster

    Hi, but do you have an external cron triggering the delivery engine every five minutes?

    I need to understand if the system goes in fatal error and is not able to go forward or if it is simple not regularly activate.

    #11398
    Stefano
    Keymaster

    Manually call your wp-cron.php file with a browser, note if error are shown. Then wait 10 minutes and recall the page.

    The counter raises?

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.