Newsletter is adding a blank image

[riri91]

Hello,

In advance, sorry for my poor english.

I’m having a problem, with all the themes (the one i made and the others).

Actually, when i receive the newsletter, a blank image is appearing, regardless of the mail client (Outlook, Gmail, Mail etc…)

Here is a screenshot:

Its added just under the whole <table> container.

If someone knows how to solve this problems !

Thanks !

[rodrigo.caravaca]

Maybe you can check what´s this image in the editor, after setting up the first part, you can change to the code text editor and look what´s this image in the code.

[riri91]

Thanks for your answer !

I got nothing in the text editor or the HTML editor. No signs of this mysterious image.

One interesting thing : the image doesnt appear on the “online” version of the newsletter.

By online i mean the version when you click on “problem seeing this email”.

[rodrigo.caravaca]

And in the email? cant you see what´s this image pointing to?

[riri91]

Actually this is a totally blank image, there is nothing, no link, but just a class on the balise: “newsletter” (its the class name)

[Stefano]

That image is an email open tracker. If you disable the tracking the image should not be added. Actually the image should be one pixel, probably your server is not sending it.

Try to copy the image URL and open in browser.

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