Home Forums Newsletter Plugin Support Newletter does not send emails

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  • #7915
    mikesantamar
    Member

    I am using WordPress 3.5.1. My hoster is 1and1.

    I have installed the Newsletter plugin. The test does not work. It shows the following message:

    SMTP -> ERROR: Failed to connect to server: Connection refused (111)
    The following From address failed: newsletter@trekpyrenees.com

    The configuration of Newletter is the following:

    – Enable external SMTP: Si
    – SMTP host: smtp.1and1.es  Port: 25   ‘No secure protocol’
    – Authentication. User: newsletter@trekpyrenees.com Password: xxxxx
    – Sender email address: newsletter@trekpyrenees.com

    My domain is trekpyrenees.com  I have sent an email to the hoster. Its answer is
    To be able to send emails from a PHP application (like WordPress), in 1and1, you should use the function phpmail/sendmail.

    Therefore, my question now is “Does the Newsletter plugin use this function?”

    Thanks

    Mike

     

    #7924
    Stefano
    Keymaster

    So, you just need to disable the SMTP.

    Stefano.

    #7925
    mikesantamar
    Member

    How?

    Saying ‘Enable external SMTP: No’?

    #7926
    mikesantamar
    Member

    Hello again

    I have sent a test email to myself, using WordPress. I have received the email:

    This is a simple test email sent directly with the WordPress mailing functionality
    in the same way WordPress sends notifications of new comment or registered users.

    This email is in pure text format and the sender should be wordpress@youdomain.tld (but it can be forced to be different with specific plugins.

    I tell you that in case it can help you.

    Mike

     

    #7927
    Stefano
    Keymaster

    Yes.

    #7928
    Stefano
    Keymaster

    It’s on, you should made a test with the second test button to check if newsletter is able to send emails, too.

    Stefano.

    #7931
    mikesantamar
    Member

    I’ve just made the test. It works. In fact, the program works ok, despite the TEST goes on showing an error.

    Therefore, I do not know why the Test does not work, but the program works OK.

    Close the ticket… and thank you very much. Your program is very good.

    Mike

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