Need help with signup form for off-site – submitted ticket and sent email.

[Dondrea Braun]

I filled out a ticket 2 days ago and sent an email yesterday – I know you’re probably incredibly busy, but I really need some help.

The form code I have isn’t working on external site. I tried the widget code provided – and the regular code. The error I’m getting is: ERROR: Sorry, there was an error. Please be sure JavaScript and Cookies are enabled in your browser and try again.

(i have the form on http://www.alternativehealingacademy.org/)

This is one of the form codes you provide in the plugin that I used:

<script type=”text/javascript”>
//<![CDATA[
if (typeof newsletter_check !== “function”) {
window.newsletter_check = function (f) {
var re = /^([a-zA-Z0-9_\.\-\+])+\@(([a-zA-Z0-9\-]{1,})+\.)+([a-zA-Z0-9]{2,})+$/;
if (!re.test(f.elements[“ne”].value)) {
alert(“The email is not correct”);
return false;
}
if (f.elements[“nn”] && (f.elements[“nn”].value == “” || f.elements[“nn”].value == f.elements[“nn”].defaultValue)) {
alert(“The name is not correct”);
return false;
}
for (var i=1; i<20; i++) {
if (f.elements[“np” + i] && f.elements[“np” + i].required && f.elements[“np” + i].value == “”) {
alert(“”);
return false;
}
}
if (f.elements[“ny”] && !f.elements[“ny”].checked) {
alert(“You must accept the privacy statement”);
return false;
}
return true;
}
}
//]]>
</script>

<div class=”newsletter newsletter-subscription”>
<form method=”post” action=”http://www.natural-holistic-health.com/wp-content/plugins/newsletter/do/subscribe.php” onsubmit=”return newsletter_check(this)”>

<table cellspacing=”0″ cellpadding=”3″ border=”0″>

<!– first name –>
<tr>
<th>First Name</th>
<td><input class=”newsletter-firstname” type=”text” name=”nn” size=”30″required></td>
</tr>

<!– email –>
<tr>
<th>Email</th>
<td align=”left”><input class=”newsletter-email” type=”email” name=”ne” size=”30″ required></td>
</tr>

<tr>
<td colspan=”2″ class=”newsletter-td-submit”>
<input class=”newsletter-submit” type=”submit” value=”Send My Mini-Course!”/>
</td>
</tr>

</table>
</form>
</div>

I have it on http://www.alternativehealingacademy.org/ – and i get the above error on multiple browsers. Please help

[Stefano]

Hi, sorry, I missed you ticket (and still it seems not there, already asked to check for that). About your form, it is correct it’s your blog blocking the subscription. Have you a security plugin or like?

Bye, Stefano.

[Stefano]

The message you see is not of WordPress apparently, so I’m supposing there is another plugin creating that issue.

[Dondrea Braun]

There are no plugins on that site – it’s a different platform, yes – but I really need a code that will work there. Is there any way to redo the code to avoid the java errors?

[Stefano]

No I was meaning the destination site where the plugin is installed, hence the http://www.natural-holistic-health.com/ site.

Stefano.

[Dondrea Braun]

Well, that code works fine on all my other external sites, so this time, I don’t think it’s a plugin conflict. Why would it work on 3 other external sites and not this one? I hate techie stuff 🙂

[Stefano]

Actually I don’t know but that message seems generated by a plugin not by WordPress and neither by Newsletter.

[Dondrea Braun]

There are no plugins on that site. Can we take this to email please, Stafano? I need this to work and I’m willing to give you logins to whatever you need. Aweber code works fine on that site, but I really don’t want to continue with aweber, I like your plugin better.

I’m also a premium customer and am willing to pay for your time. 🙂

[Stefano]

Yes, write me at stefano@thenewsletterplugin.com.

[Author]

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