My client is not getting test emails, or any emails

[raphaelvanier]

Hi,

I am doing my first tests with my client for our newsletter. I got my confirmation email to subscribe and another person got it also. But my client tried the same and didn’t get it even if she tried to subscribe a couple of time. I finally added her email as a test email manually in the admin.

I try to send test newsletters, I got them, but got none. She is using gmail.com. Is this a Spam filter issue?

Any help?

[Stefano]

Maybe gmail is filtering pout the emails, but it’s hard to say if and why. Which is the site so I can test the Subscription? Have you tested another gmail account?

[Author]

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