Home Forums Newsletter Plugin Support My client is not getting test emails, or any emails

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #20447
    raphaelvanier
    Participant

    Hi,

    I am doing my first tests with my client for our newsletter. I got my confirmation email to subscribe and another person got it also. But my client tried the same and didn’t get it even if she tried to subscribe a couple of time. I finally added her email as a test email manually in the admin.

    I try to send test newsletters, I got them, but got none. She is using gmail.com. Is this a Spam filter issue?

    Any help?

    #20448
    Stefano
    Keymaster

    Maybe gmail is filtering pout the emails, but it’s hard to say if and why. Which is the site so I can test the Subscription? Have you tested another gmail account?

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.