Missing Article Text in Newsletters

[joshpopi]

When I create my newsletter (regardless of theme, but I was using Vimeo) the headline shows up but not the text excerpt from the article. It’s not pulling that for some reason. This seems to be occurring since I created a mobile version of my site so I’m wondering if there’s a connection. I went through all the settings and can’t figure out how to get text back. I would post a screen shot of what I mean here if I could.

Thanks,
Josh

[Stefano]

Almost surely there is a plugin or the theme which is filtering the excerpt. There is not an immediate solution, I’m planning to generate the excerpt directly inside the Newsletter plugin since it’s not the first case I’ve been reported of.

[joshpopi]

OK, thanks. I’m not sure what to do now given your answer. And I had another issue today where an entire story didn’t get pulled into my newsletter. I’m guessing it is because there was no text associated with the article, aside from the headline (it was a gallery of photos). I now have close to 200 email subscribers and (even though I really like it) I can’t continue to use the plugin if it’s going to continue to give me these kinds of problems…

[Stefano]

Hi, if there are articles with only images did you expected to get them into the email? If a standard wordpress gallery has been used and the theme configured to extract the whole post, they should be there.

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