Home › Forums › Newsletter Plugin Support › Message on back end re spam filters – what does it mean?

Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 23, 2015 at 11:37 am #16325
    Robin Marshall
    Participant

    HI there
    I have this message on the backend … but I don’t see anything in the statistics area that relates to it.

    Anyone?

    There is a new option avoid to hit spam filters available on statistics panel. Check it out.

    Also, another question on the Statistics panel; please see this pic: http://imgur.com/oHXrqfC

    Should the second line say “Subscribers who only open the email”? (if that is the case, how does it tell that they are reading it?)
    And should the orange row at the bottom say “only opened”?

    thanks.

    May 25, 2015 at 6:52 am #16337
    Stefano
    Keymaster

    See the main statistic panel under the newsletter menu entry.

    May 25, 2015 at 6:58 am #16339
    Robin Marshall
    Participant

    There are no options there

    /wp-admin/admin.php?page=newsletter_statistics_index

    nor under

    /wp-admin/admin.php?page=newsletter-reports%2Fview.php&id=XX

    thanks.

    May 25, 2015 at 2:02 pm #16351
    Stefano
    Keymaster

    Hi, could you share a screenshot of the page /wp-admin/admin.php?page=newsletter_statistics_index? I have checked our default installation for a possible bug before writing back to you.

    Thank you.

    May 26, 2015 at 3:09 am #16356
    Robin Marshall
    Participant

    Thanks, here is the screenshot:
    http://i.imgur.com/IpOpdp8.gif

    May 27, 2015 at 6:59 am #16363
    Stefano
    Keymaster

    The option is the tracking url option in your screenshot.

    May 27, 2015 at 11:38 am #16364
    Robin Marshall
    Participant

    Thanks – but I’d suggest the message is reworded to make it clearer as to what it actually means.

    I did try that option but most of the links in the message I sent did not work.

    Could you also advise re my other query:

    Also, another question on the Statistics panel; please see this pic: http://imgur.com/oHXrqfC
    Should the second line say “Subscribers who only open the email”? (if that is the case, how does it tell that they are reading it?)
    And should the orange row at the bottom say “only opened”?

    thanks!

    May 29, 2015 at 9:22 pm #16401
    Stefano
    Keymaster

    Open or read mean the same thing. How can you know if your paper letter has been read even if you find out that the envelope has been opened?

    May 30, 2015 at 1:05 am #16404
    Robin Marshall
    Participant

    Then what is the difference between the two top graphs:

    “Subscribers who read the email”
    and
    “Subscribers who only read the email”

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