Home Forums Newsletter Plugin Support Internal Server Error

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #15175
    Volker Maier
    Participant

    Hi,
    I get this Error when I try to submit a new subscriber…. Provider is domainbox / Germany .
    On Diagnostic Panel I see this: Scheduler execution interval mean 1864 seconds (KO) …. ?
    Any Ideas what to do?

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Thank You Volker

    #15178
    Stefano
    Keymaster

    The internal server error can be due to file system permission problem of your provide on the newsletter plugin folder. Alternatively, have you customized the plugin in some way? For example does exist a folder wp-content/extensions/newsletter/subscription with file inside?

    Stefano.

    #15179
    Stefano
    Keymaster

    About this notice:

    Scheduler execution interval mean 1864 seconds (KO) …. ?

    see the documentation in this site about the delivery engine.

    Stefano.

    #15191
    Volker Maier
    Participant

    Hi,
    – the permission is set to 777
    – there is no customization in the plugin
    – Folder “wp-content/extensions/newsletter/subscription” exist and there are Files insight!

    ?

    Volker

    #15192
    Stefano
    Keymaster

    Hi, 777 is a too loose permission, most server are configured to not serve files with 777. Use the same permission and owner for file as per the index.php of the blog. Che the folder persmissions as well.

    Stefano.

    #15194
    Volker Maier
    Participant

    thank you, I just did it for testing…

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.