Home Forums Newsletter Plugin Support Initially checked preference not working with "only on profile page" setting

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  • #14676
    luisaambros
    Participant

    Hi,

    In the Newsletter > Subscription Form > Preferences, I’ve created 3 preferences with these settings:
    “When/Where” -> “Only on profile page” and
    “Initially…” -> “Checked”

    Even so, new subscriptions are coming without any of these preferences checked. Is this a bug? Am I doing something wrong?
    How can I put these preferences checked by default, but appearing only on the profile page?

    Thanks!

    #14677
    luisaambros
    Participant

    Hi,

    By accident I found out how to solve my problem.

    At ‘Newsletter > Subscription Steps > Subscription’ I just saw the “Forced Preferences” option. I checked the preferences boxed I’ve created and now they’re coming checked in new subscriptions profiles.

    I believe I got this doubt because the options are in different places and I’m a beggining user. Maybe an observation at ‘Newsletter > Subscription Form > Preferences’ page with the additional steps we should do in ‘Newsletter > Subscription Steps > Subscription’ prevents more users for having the same problem.

    Thanks anyway!

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