Home Forums Newsletter Plugin Support Individual greeting with first name

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  • #291291
    Mareen
    Participant

    Dear support team,
    thank you for the wonderful and very efficient pluggin!

    There is one thing I can’t get right:
    I want to greet my subscribers individually with their first name.

    So I write
    Hello {name}
    but all of them are replied with
    Hello John.

    All first names are entered correctly and I don’t understand where the error is.

    I would be very grateful if someone could help me!
    Thanks in advance!
    Mareen

    #291294
    Stefano
    Keymaster

    Hi, only when you send a test, which is not directed to a specific subscriber, the name “John” is used.
    Stefano.

    #291303
    Mareen
    Participant

    Dear Stefano,
    thank you very much for your quick reply!
    It helped me a lot!
    Without you I would still be looking for a solution …
    Have a nice weekend and thanks again for your time and effort!
    Mareen

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