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I get the test newsletters but not the actually newsletters

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • December 19, 2013 at 12:49 am #10070
    ettrick31
    Participant

    Hello,

    I’m currently developing my site. Whenever I try to send out a test email, I always receive it, however, whenever I send out the real one, I never receive it.

    December 19, 2013 at 7:17 pm #10071
    MrBishopM
    Participant

    I’m having the same problem. In the Diagnostic panel the under the Semaphores tab it says:
    ( WordPress Cron System ENABLED. (it’s ok) )
    But under the delivery engine it says this:
    ( Delivery Engine It seems the cron system is not working. Reload the page to see if this message change.
    If inactive or always in “running now” status your blog has a problem: read more here. )
    I’m not sure what to do next.

    December 19, 2013 at 7:34 pm #10072
    ettrick31
    Participant

    I’ve fixed the problem for me. It was something having to do with my host.

    MrBishopM, have you tried running test newsletters?

    December 20, 2013 at 3:34 pm #10080
    Stefano
    Keymaster

    Did you reload the page? Still the delivery engine is reported as not correctly working?

    December 21, 2013 at 9:21 pm #10087
    MrBishopM
    Participant

    The test emails have all worked for me. I tried them many of the email accounts and they all went though with the finished newsletter.

    I have reloaded the page with no changes.

    What is the next thing to try?

    Also in this area it says this

    Semaphores

    Name Active since
    Newsletter delivery Not set

    Am I missing something here?

    December 21, 2013 at 9:25 pm #10088
    MrBishopM
    Participant

    The site the newsletter plugin is installed on is my in house kiosk running on a n iPad that doesn’t get used but maybe a few times a day right now. The kiosk program does refresh and reload the home page every 2 minutes.

    December 23, 2013 at 3:22 pm #10093
    MrBishopM
    Participant

    My website is hosted on a windows operating server. Does that make a difference and if so what is the next step?

    December 24, 2013 at 5:11 pm #10098
    Stefano
    Keymaster

    When you press “send” is the email listed as sending? The two numbers near the “sending” word do not change?

    December 24, 2013 at 5:58 pm #10103
    MrBishopM
    Participant

    In the Diagnostic Panel under the Semaphores and Cron’s Tab when I click the Trigger Button the delivery engine counts down till the next scheduled email.
    It looks like it is working.
    I have Godaddy for my email so I have the newsletter sending only 100 emails a day.
    All test emails work. Sorry, I’m a newb to all this.

    December 28, 2013 at 12:04 am #10121
    Stefano
    Keymaster

    Hi, for godaddy you must use their SMTP is things haven’t changed. See this page:

    https://www.thenewsletterplugin.com/godaddy-using-smtp-external-server-on-shared-hosting

    More the delivery engine, if not triggered enough often by site traffic must be triggered externally. See here:

    https://www.thenewsletterplugin.com/plugins/newsletter/newsletter-delivery-engine

    (it’s not a Newsletter plugin problem, it’s a PHP “problem”)

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