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Hotmail emails are NOT receiving any mails from the newletter plugin!

Home › Forums › Newsletter Plugin Support › Hotmail emails are NOT receiving any mails from the newletter plugin!

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  • November 22, 2015 at 7:39 pm #19024
    famiauni
    Participant

    Hello,

    I downloaded the newsletter plugin about a month ago. I just noticed that people who have hotmail email addresses ar not receiving any emails.
    What should I do, to solve this problem. PLEASE HELP AS SOON AS POSSIBLE!

    November 24, 2015 at 12:19 am #19083
    Stefano
    Keymaster

    If only hotmail is refusing your email it means your server if probably black listed by hotmail. Ask your provider to check that and to configure an SPF record on your DNS to declare the seding server is allowed. Their tech support should fully understand the request.

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